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No Refund in Naas

category national | consumer issues | opinion/analysis author Tuesday November 15, 2005 19:58author by Anton Mace Report this post to the editors

Is this legal?

Today I bought a book and returned it but was refused a refund.
Blanked-out receipt.
Blanked-out receipt.

At 13:12:37 today i bought a book in a bookshop in Naas.

It was for an older person who is bedridden.

When I showed her the book she said it was the wrong one and instructed me to go and get a refund.

When i went back to the shop the manager told me she would not give me a refund.

I told her it was required by law that she do so but she said no.

Is she right?

copy of reciept below.

 #   Title   Author   Date 
   Unfortunately, Yeah...     eddie hobbesian    Tue Nov 15, 2005 20:57 
   Consumer info     Margaret    Tue Nov 15, 2005 21:53 
   Full cash refund ...     Niall    Wed Nov 16, 2005 01:05 
   refunds     retail therapist    Wed Nov 16, 2005 02:22 


 
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